Crypto.com: proving you own your self-custody wallet
Crypto.com asks for beneficiary or originator details on external transfers and verifies non-custodial wallets with a one-time Satoshi test, which must be done within 90 minutes.
When Crypto.com asks
Where: EU (Transfer of Funds Regulation), Singapore, US, and other jurisdictions
Threshold: EU: cumulative transactions to a non-custodial wallet over €1,000. Singapore: total monthly withdrawals to non-custodial wallets over S$20,000.
Accepted verification methods
| Method | Status | Details |
|---|---|---|
| Satoshi test | Accepted | Send a test transfer from your non-custodial wallet to your Crypto Wallet in the Crypto.com App within 90 minutes.[1][2] |
| Travel Rule details | Accepted | Give the beneficiary or originator name and country, the wallet type (custodial or non-custodial), and the provider name if there is one.[2] |
| Message signing | Not listed | Not mentioned in the Crypto.com articles we checked. |
| Screenshot | Not listed | Not mentioned in the Crypto.com articles we checked. |
Step by step
Satoshi test (from a pending deposit)[1]
- On the Pending Deposits screen, select the deposit and submit the additional information.
- Make sure all requirements are met. On the "Verification required" screen, tap Continue.
- On the "Wallet Ownership Verification" screen, tap Satoshi Test.
- Select the network the test specifies.
- Paste your Crypto Wallet address and enter the deposit amount the test specifies.
- Send the test transfer and wait for on-chain confirmation. Your address is then verified.
Declaring a deposit's sender (EU)[2]
- In the Accounts tab, tap Submit Now on the pop-up about your crypto deposit.
- Tap Submit next to the deposit that needs information.
- Enter the sender's name, country and wallet type, then tap Submit.
- The deposit is credited to your Token Wallet.
Common errors and fixes
Test transfer did not go through: wallet uses a new address every time
Use a wallet with a fixed sending address, or change your wallet settings (for example coin control) to send from the specific address.[1]
Test amount is below my wallet's minimum
Crypto.com suggests using a different wallet that allows smaller transfers.[1]
Address doesn't match
Copy and paste the address exactly as shown. Never type it by hand.[1]
90-minute window expired
Start the process only when you are ready to send immediately. Restart it and send within the new window.[1]
Picked "Non-Custodial Wallet" by mistake
On the "Verification required" screen, tap "Refill additional information" to go back to the Travel Rule form.[1]
Withdrawal to a third party's private wallet refused
Crypto.com's Travel Rule FAQ says third-party deposits and withdrawals are not permitted. Withdraw to your own verified non-custodial wallet first, then send onward from there.[3]
FAQ
How long do I have for the Crypto.com Satoshi test?
90 minutes.
What happens after my wallet is verified on Crypto.com?
You can transfer freely between that wallet and your Crypto Wallet, and pending deposits from that address are approved automatically.
Sources
Last checked 2026-10-27. Numbers in brackets [n] in the text refer to this list.
- How to Perform a Satoshi Test (Aug 20, 2026) (official)
- European Union: Travel Rule Requirements FAQ (Jun 18, 2026) (official)
- Travel Rule FAQ for Crypto Deposits and Withdrawals (Aug 18, 2025) (official)
- Whitelisting withdrawal addresses on the Crypto.com Exchange (official) — Seen in search results only; we could not read the full page
KeyProof is not affiliated with Crypto.com. This guide summarizes Crypto.com's public help pages and may be out of date. Always follow the instructions in your Crypto.com app. Not legal, tax or financial advice.